WELCOME TO THE HELP DESK

We have created a repository for every task you’ll encounter. Select your position, select the system, and find a solution.

Onboarding a Sales Representative

Onboarding an Alterations Specialist

Create a Manual Order

Create a Partial Payment

Find/Edit an Order Using Filtering

Updating an Order Custom Order Fields

Contacting the Customer Using Order Notes

Print a Receipt or Packing Slip

Update a Customer Profile (Name, Phone, Address) for a Shipping Label or Packing Slip

Complete an Order by Printing a Shipping Label and Updating Shipment Tracking

ACCESSING THE POINT OF SALE (REGISTER)

CREATE A NEW CUSTOMER

CREATE AN ORDER

CREATE AN ALTERATIONS ORDER

ADDING DISCOUNTS

RECALLING AN ORDER FOR PAYMENT

CLOSING THE POINT OF SALE

TROUBLESHOOT - INVALID NONCE

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